Refund Policy – Go Design Now
At Go Design Now, we strive to deliver the highest quality digital solutions, including website and app development, digital marketing, SEO, social media marketing, Google PPC, branding, design, content writing, game app development, logo designing, animations, and graphics designing.
We value our clients’ satisfaction and have established the following Refund Policy to ensure transparency and fairness.
Eligibility for Refunds
Refund requests will be considered under the following circumstances:
If the service has not been delivered from our end.
If the agreed deadline has passed by more than 4 months without delivery.
Conditions apply, and each case will be reviewed individually to determine eligibility.
Partial Refunds
In certain scenarios, partial refunds may be offered, depending on the stage of work completed and resources utilized before the refund request.
Service Exchange Option
Instead of a refund, clients may choose to exchange their payment for another service offered by Go Design Now.
This option is subject to mutual agreement and service availability.
Refund Process
All refund requests must be made in writing via our official contact channels (email or website form).
Once your request is received, our team will review it and respond with an approval or denial decision.
- If approved, the refund will be processed within up to 25 days.
Payment Method for Refunds
Refunds will be issued only to the original payment source used by the client.
No third-party accounts will be accepted for refund transfers.
Non-Refundable Situations
Refunds will not be provided in the following cases:
If the work has been substantially completed and delivered as per the agreed scope.
If delays are caused by the client’s failure to provide required information, approvals, or materials.
For services that involve third-party tools, subscriptions, or ad budgets already utilized.
Contact Information
For refund or exchange requests, please contact us at:
📍 Head Office (USA)
Address: 7901 4TH ST N # 22098, ST. PETERSBURG, FL 33702.
📍 Back-Support Office (Pakistan)
Location: Karachi
📧 Email:
info@godesignsnow.com
📞 Phone:
+1 (904) 558-5257